Privacy Policy
Effective Date: October 3, 2026
Last Updated: October 3, 2026
Hawaii Fire House Buyer, also operating under the brand Hawaii Fire House Buyer (“Hawaii Fire House Buyer,” “we,” “us,” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose, share, sell, retain, and otherwise process information when you visit hawaiifirehousebuyer.com (the “Website”), submit information concerning real estate, request a cash offer, communicate with us, or otherwise interact with our services.
Hawaii Fire House Buyer operates within the real estate investment, cash-buyer, property-acquisition, marketing, referral, and lead-generation marketplace. Depending on a particular property and transaction, we may evaluate a property ourselves or connect a property owner with an affiliated or independent cash buyer, real estate investor, contract purchaser, acquisition partner, property-acquisition business, wholesaler where lawful, or other prospective purchaser.
By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information:
- Directly from you;
- Automatically when you use the Website;
- From public records;
- From commercial real estate and property databases;
- From advertising and analytics providers;
- From telecommunications providers;
- From service providers;
- From prospective purchasers;
- From affiliates and business partners; and
- From other lawful sources.
2. Information You Provide
When you complete a Website form, request an offer, telephone us, send an email or text message, or otherwise communicate with us, we may collect information including:
- First and last name;
- Telephone number;
- Mobile telephone number;
- Email address;
- Property address;
- Mailing address;
- Whether you own or are authorized to act concerning the property;
- Property type;
- Number of bedrooms and bathrooms;
- Property condition;
- Fire damage;
- Smoke damage;
- Water damage;
- Structural damage;
- Electrical damage;
- Plumbing damage;
- Roof or foundation damage;
- Occupancy information;
- Repair or renovation information;
- Code-violation information;
- Desired selling timeline;
- Asking price;
- Minimum acceptable price information you voluntarily provide;
- When you acquired the property;
- Reason for considering a sale;
- Mortgage information you voluntarily provide;
- Lien information;
- Property-tax information;
- Leasehold or fee-simple information;
- Probate information;
- Foreclosure or mortgage-default information;
- Inheritance information;
- Whether an insurance claim has been filed;
- Insurance information;
- Insurance-claim information;
- Photographs;
- Videos;
- Fire reports;
- Inspection reports;
- Engineering or structural reports;
- Repair estimates;
- Contractor information;
- Building-permit information;
- Insurance documents;
- Ownership or title documents;
- Preferred communication method;
- Preferred contact time;
- Whether you identify yourself as an owner, agent, wholesaler, or other representative;
- Information concerning a potential transaction; and
- Other information you voluntarily provide.
3. Property and Public-Record Information
When you submit information concerning a property, we may research the property through public records, commercial databases, property-data providers, prospective purchasers, and other lawful sources.
Information may include:
- Ownership records;
- County and municipal property records;
- Property-tax information;
- Bureau of Conveyances or Land Court records;
- Recorded deeds;
- Mortgages and deeds of trust;
- Liens and encumbrances;
- Fee-simple or leasehold status;
- Property characteristics;
- Property sales history;
- Estimated property values;
- Comparable sales;
- Building permits;
- Building-code information;
- Zoning information;
- Court records where lawfully available;
- Probate information;
- Foreclosure information;
- Association or condominium information;
- Geographic and mapping information;
- Flood-zone information;
- Tsunami-zone information;
- lava-zone information;
- sea-level-rise information;
- shoreline information;
- Wildfire or fire information;
- Property-condition information;
- Real estate market information; and
- Other publicly or commercially available information.
We may combine information obtained from those sources with information you provide.
4. Information Collected Automatically
When you visit or interact with the Website, we and service providers operating on our behalf may automatically collect information including:
- Internet Protocol address;
- Browser type;
- Browser settings;
- Operating system;
- Device type;
- Device identifiers;
- Approximate geographic location derived from an IP address;
- Referring website;
- Referring advertisement;
- Landing page;
- Pages viewed;
- Links clicked;
- Date and time of Website activity;
- Session information;
- Form interactions;
- Advertising identifiers;
- Marketing campaign information;
- Lead-source information;
- Conversion information;
- Attribution information; and
- Other technical or Website-usage information.
5. Cookies, Pixels, Analytics, and Advertising Technologies
We may use technologies including:
- Cookies;
- Tracking pixels;
- Web beacons;
- Tags;
- Scripts;
- Local storage;
- Analytics technologies;
- Advertising identifiers;
- Conversion tracking;
- Call tracking; and
- Similar technologies.
These technologies may help us:
- Operate and secure the Website;
- Prevent spam and fraudulent submissions;
- Remember preferences;
- Measure Website traffic;
- Understand Website usage;
- Determine which advertisements generated inquiries;
- Attribute leads to particular campaigns;
- Measure conversions;
- Measure advertising effectiveness;
- Create or measure advertising audiences;
- Support retargeting or interest-based advertising;
- Improve the Website;
- Improve our services; and
- Conduct marketing activities.
Third-party advertising, analytics, telecommunications, and technology providers may process information under their own privacy policies.
6. How We Use Personal Information
We may use personal information to:
- Respond to property inquiries;
- Respond to cash-offer requests;
- Research submitted properties;
- Verify ownership;
- Evaluate property characteristics;
- Evaluate fire, smoke, water, structural, electrical, or other damage;
- Review repair information;
- Review insurance information;
- Estimate property values;
- Estimate repair and renovation expenses;
- Estimate acquisition, holding, transaction, and resale expenses;
- Determine whether we or another purchaser may be interested in the property;
- Match property owners with prospective cash buyers;
- Route property opportunities to appropriate purchasers or investors;
- Prepare or communicate potential offers;
- Contact property owners and authorized representatives;
- Schedule calls, appointments, walkthroughs, or property evaluations;
- Conduct due diligence;
- Facilitate potential real estate transactions;
- Coordinate with buyers, attorneys, title companies, escrow providers, contractors, inspectors, lenders, insurers, and other transaction participants;
- Maintain records of inquiries and transactions;
- Follow up regarding previously submitted properties;
- Provide customer service;
- Operate, maintain, and improve the Website;
- Conduct analytics;
- Measure advertising and marketing performance;
- Advertise our services;
- Prevent fraud, spam, abuse, and security incidents;
- Protect our systems and users;
- Maintain accounting, tax, legal, compliance, and business records;
- Enforce agreements and policies;
- Comply with applicable law; and
- Establish, exercise, or defend legal claims.
7. Lead Generation and Buyer Matching
Hawaii Fire House Buyer operates within the real estate investment and property-buyer marketplace.
When you submit information concerning a property, we may evaluate the opportunity ourselves or provide information concerning you and the property to one or more prospective purchasers.
Recipients may include:
- Affiliated real estate businesses;
- Independent cash buyers;
- Real estate investors;
- Local property buyers;
- Contract purchasers;
- Property-acquisition businesses;
- Investment groups;
- Redevelopment businesses;
- Contractors interested in acquiring property;
- Acquisition partners;
- Wholesalers or assignees where lawful; and
- Other prospective purchasers.
These recipients may use information to:
- Research the property;
- Evaluate its condition;
- Determine whether they are interested in purchasing it;
- Estimate repairs;
- Estimate investment or resale value;
- Prepare or communicate an offer;
- Contact you regarding the property;
- Conduct due diligence;
- Negotiate transaction terms; or
- Facilitate a potential transaction.
Independent recipients may operate separately from us and may maintain their own privacy policies and business practices.
Submitting information does not guarantee that Hawaii Fire House Buyer or another prospective purchaser will make an offer or purchase your property.
8. How We Disclose Personal Information
We may disclose information to:
Service Providers
Including providers of:
- Website hosting;
- Website forms;
- Customer relationship management;
- Lead management;
- Telephone services;
- Call tracking;
- Call recording where lawful;
- Text messaging;
- Email delivery;
- Marketing automation;
- Advertising;
- Analytics;
- Conversion tracking;
- Property research;
- Data enrichment;
- Cloud storage;
- Cybersecurity;
- Document processing;
- Accounting;
- Legal services; and
- Transaction support.
Prospective Purchasers and Business Partners
Including:
- Cash buyers;
- Investors;
- Contract purchasers;
- Property-acquisition businesses;
- Acquisition partners;
- Wholesalers or assignees where lawful; and
- Other prospective purchasers.
Transaction Participants
Including:
- Buyers;
- Attorneys;
- Escrow companies;
- Title companies;
- Inspectors;
- Contractors;
- Engineers;
- Appraisers;
- Lenders;
- Insurance professionals; and
- Other transaction participants.
Affiliates and Business Transactions
Information may be transferred among affiliates or in connection with a:
- Merger;
- Acquisition;
- Financing;
- Reorganization;
- Sale of assets;
- Bankruptcy; or
- Similar transaction.
Legal and Safety Purposes
We may disclose information where reasonably necessary to:
- Comply with applicable law;
- Respond to legal process;
- Respond to lawful government requests;
- Investigate fraud;
- Protect our rights;
- Protect users or other people;
- Protect our systems; or
- Establish or defend legal claims.
9. Lead Transfers, Sale, and Targeted Advertising
Our business may involve transferring property-owner or seller information to affiliated or independent prospective purchasers.
Depending on the privacy law applicable to a particular consumer and the structure of an arrangement, a lead transfer may be characterized as:
- A sale;
- Sharing;
- A referral;
- A marketing disclosure;
- A business transfer; or
- A transfer for monetary or other valuable consideration.
We may also use advertising technologies that disclose identifiers, Website activity, device information, or campaign-attribution information to advertising and analytics providers.
Where an applicable privacy law gives you a right to opt out of:
- Sale;
- Sharing;
- Targeted advertising;
- Certain profiling; or
- Another regulated processing activity,
we will process qualifying requests as required.
10. Hawaii Consumer Privacy Law
As of the effective date of this Privacy Policy, Hawaii does not have a generally applicable comprehensive private-sector consumer privacy law providing a statewide access, correction, deletion, portability, sale-opt-out, and targeted-advertising-opt-out framework for ordinary businesses such as this Website.
Hawaii has enacted and considered privacy laws addressing more specific subjects, including:
- Security breaches;
- Personal-information safeguards;
- Social-media account deletion;
- Communications privacy; and
- Other subject-specific matters.
Accordingly, Hawaii residents do not necessarily have a general statutory right under current Hawaii law to:
- Access all personal information maintained by every private business;
- Correct all personal information;
- Delete all personal information;
- Obtain data portability;
- Opt out of every transfer or sale;
- Opt out of targeted advertising; or
- Appeal privacy-request decisions.
Where another applicable law provides a right, we will comply with that law.
11. Hawaii Security-Breach Law
Hawaii law requires qualifying businesses that own or license covered personal information to provide notice following specified security breaches.
If a qualifying incident occurs, we will:
- Investigate the incident;
- Determine the scope;
- Restore reasonable integrity, security, and confidentiality where appropriate;
- Provide affected-person notices without unreasonable delay when legally required; and
- Make governmental or consumer-reporting-agency notifications where applicable.
12. Voluntary Privacy Requests
Even where Hawaii law does not provide a particular general privacy right, you may contact us to request:
- Information concerning personal information associated with you;
- Correction of inaccurate contact information;
- Deletion where reasonably practicable;
- Removal from promotional communications;
- Restrictions on future marketing contact; or
- Information concerning our privacy practices.
We may honor voluntary requests where reasonably practicable and consistent with:
- Legal obligations;
- Existing or potential transactions;
- Contract records;
- Tax and accounting requirements;
- Fraud prevention;
- Litigation or dispute requirements;
- Security requirements;
- Legitimate business needs; and
- Rights of other persons.
Providing a voluntary privacy-request process does not create a statutory right where one does not otherwise exist.
13. Residents of Other States
Consumers residing outside Hawaii may have additional privacy rights where another state’s privacy law applies.
Depending on the jurisdiction, rights may include:
- Confirmation of processing;
- Access;
- Correction;
- Deletion;
- Data portability;
- Opt-out of sale;
- Opt-out of sharing;
- Opt-out of targeted advertising;
- Opt-out of certain profiling;
- Sensitive-data protections;
- Authorized-agent rights; and
- Appeals.
Rights vary by state and may depend on statutory thresholds, exemptions, verification requirements, and other limitations.
14. Browser Privacy Signals
Some browsers and devices transmit privacy preference signals such as Global Privacy Control.
Hawaii does not presently impose a generally applicable requirement on every private Website to honor those signals.
Where another privacy law applicable to us requires recognition of a qualifying signal, we will process supported signals as required by that law.
Traditional “Do Not Track” signals do not operate under one universally accepted standard, and the Website may not respond to every traditional Do Not Track signal.
15. Sensitive Information
Our standard property-offer forms are not designed to collect unnecessary highly sensitive information such as:
- Social Security numbers;
- Bank-account passwords;
- Payment-card security codes;
- Medical diagnoses;
- Genetic information;
- Biometric identifiers;
- Religious beliefs;
- Sexual-orientation information; or
- Other highly sensitive information unrelated to property evaluation.
Please do not submit unnecessary sensitive information through standard Website forms.
Information required during an actual real estate transaction may be collected separately by appropriate transaction professionals.
16. Telephone Communications
If you provide a telephone number, we may use it to respond to your inquiry and communicate regarding:
- Your property;
- Your requested cash offer;
- Property research;
- Scheduling;
- Buyer matching;
- Follow-up;
- Potential transactions; and
- Related services.
Where federal or state law requires additional consent before regulated automated dialing, artificial voice, prerecorded voice, or marketing communications are made, we will obtain legally required consent.
You may ask us to stop calling.
17. Recording of Calls and Communications
Hawaii generally permits a person who is a party to a wire, oral, or electronic communication, or who has prior consent from at least one party, to record or intercept the communication, provided the interception is not made for an unlawful criminal or tortious purpose.
We or service providers acting on our behalf may record communications for purposes including:
- Quality assurance;
- Training;
- Documentation;
- Compliance;
- Fraud prevention;
- Security; and
- Other legitimate business purposes.
Because calls may involve people located in jurisdictions with stricter recording-consent laws, additional notice or consent may be required.
Where another applicable law requires all-party consent or another recording procedure, we will follow that stricter requirement.
18. Text Messages
If you provide a mobile telephone number and applicable consent, we may communicate by text concerning:
- Your inquiry;
- Your property;
- Scheduling;
- Your requested offer;
- Prospective purchasers;
- Buyer matching;
- Follow-up;
- Potential transactions; and
- Related services.
Where required, separate or additional consent will be obtained before regulated automated or marketing text communications are sent.
Consent to marketing communications is not a condition of receiving an offer or selling property where prohibited by law.
Message and data rates may apply.
Message frequency may vary.
Reply STOP to request that applicable messages stop.
Where supported, reply HELP for assistance.
19. Email Communications
We may use your email address to:
- Respond to inquiries;
- Communicate regarding your property;
- Provide potential-offer information;
- Schedule calls;
- Follow up regarding prospective buyers or transactions; and
- Send marketing communications where permitted by law.
Applicable promotional emails will provide an unsubscribe mechanism.
20. Data Retention
We retain information for as long as reasonably necessary for purposes described in this Privacy Policy.
Relevant factors may include:
- Whether a property inquiry remains active;
- Whether a property remains of interest to buyers;
- Whether a transaction occurred;
- Follow-up needs;
- Contractual obligations;
- Legal requirements;
- Tax and accounting obligations;
- Fraud prevention;
- Litigation; and
- Legitimate business recordkeeping.
Property inquiries may be retained for future follow-up or buyer matching unless continued retention is prohibited by law or no longer reasonably necessary.
21. Information Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized:
- Access;
- Acquisition;
- Use;
- Disclosure;
- Alteration;
- Loss; and
- Destruction.
No electronic system or Internet transmission can be guaranteed completely secure.
22. Children’s Privacy
The Website is intended for adults involved in real estate matters.
We do not knowingly collect personal information online from children under 13 through our standard property-offer forms.
If we learn that such information has been collected in violation of applicable law, we will take reasonable steps to delete it.
23. Third-Party Websites and Services
The Website may contain links to or integrations with third-party websites or services.
We are not responsible for third-party:
- Privacy practices;
- Security;
- Content;
- Products;
- Services;
- Availability; or
- Business practices.
Your interaction with a third party is governed by that party’s applicable policies.
24. Information About Other People
If you provide information concerning another:
- Property owner;
- Co-owner;
- Heir;
- Family member;
- Representative;
- Tenant; or
- Other person,
you represent that you have authority or another lawful basis to provide that information.
25. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, we will revise the “Last Updated” date.
Where applicable law requires additional notice or consent concerning a material change, we will provide such notice or obtain appropriate consent.
26. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Hawaii Fire House Buyer
Hawaii
United States
Phone: 808-400-8801
Website: hawaiifirehousebuyer.com

